Last Updated: March 9, 2024

Welcome to Shuttle. Thank you for using our service. We're glad you're here. We value your business and we know privacy is important to you. It's important to us, too.

This Privacy Policy describes how we collect, use, disclose, and protect the personal data we collect through our website, products, services, and applications that link to this Privacy Policy (collectively, the "Services").

Information we collect

We may collect personal information directly from you or automatically when you use our Services. The types of personal information we may collect include:

  • Contact information such as name,company and email address.
  • Account credentials such as usernames and passwords.
  • Payment information such as credit card details or other payment method information.
  • Usage information such as your IP address, browser type, operating system, and device information.
  • Cookies and similar technologies to collect information about your interactions with our Services.

How we use your information

We may use the personal information we collect for the following purposes:

  • To provide and maintain our Services.
  • To process and fulfill your requests.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To personalize your experience and improve our Services.
  • To send you marketing communications and promotional offers.
  • To detect, prevent, and investigate fraud and other illegal activities.
  • To comply with legal obligations and enforce our terms and policies.

Data sharing and disclosure

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our business and providing our Services.
  • With our affiliates and subsidiaries for the purposes described in this Privacy Policy.
  • With third parties for marketing purposes if you have consented to such sharing.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

Your rights and choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to certain processing activities and to withdraw your consent where applicable.

Data transfers

If we transfer your personal information outside of the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your information, such as standard contractual clauses approved by the European Commission.

Security measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Children's privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to this privacy policy

We may update this Privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Privacy policy on our website.

Contact us

If you have any questions or concerns about our Privacy policy or our data practices, you may contact us at [email protected].

Legal basis for processing (for users in the EEA)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect it. We will only process your personal information if we have a valid legal basis for doing so under applicable data protection law.